Industry Solutions

Supplier Quality Management

Ensuring that suppliers maintain high quality programs requires tracking and management of supplier qualifications, audits, nonconformance, corrective actions, and other processes. As companies continue to rely on outsourcing as a crucial element of their supply chain, they are also realizing that incorporating supplier quality programs into their overall quality management systems is a requirement for reducing risk and decreasing costs.

TrackWise Supplier Quality Management Solutions

TrackWise software enables companies to improve quality, reduce costs, and ensure compliance with regulations and standards by managing all aspects of supplier quality programs. From initial qualification to supplier corrective actions, TrackWise provides a centralized tool for managing all supplier related quality data, issues and actions. TrackWise enables your organization to reduce the cost of poor supplier quality and decrease efforts required to ensure your suppliers are meeting the standards that your organization has established.

TrackWise enables your company to manage and track:

  • Approved Supplier Lists and Scorecards – TrackWise enables your organization to maintain and monitor approved suppliers lists. Approved supplier lists may take the form of customized reports or may be reviewed on-line.
  • Supplier Qualification – TrackWise manages qualification and approvals of new suppliers, including all necessary qualification steps, which may vary based on the supplier's risk assessment, and may include tasks such as self-assessment, on-site audit, and others.
  • Supplier Audits – TrackWise manages audits based on the risk level, audit frequency, and the supplier rating or score established in a supplier's profile. Users may also schedule ad hoc audits as a result of an adverse trend in supplier quality problems. The audit process, related audit findings, and subsequent supplier corrective and preventive actions are managed and tracked to ensure resolution.
  • Material / Incoming Inspections – Inspection records can be created when materials are received to ensure appropriate tracking of all inspection activities. Inspection type, received date, material information, quantity, inspection results, and other information can be recorded.
  • Supplier Non-conformance – NCMRs are generated directly from the inspection record or independently in the case that materials are below quality control standards. TrackWise ensures that the supplier investigations and root cause analyses are tracked through completion.
  • Supplier CAPAs – TrackWise enables your organization to track all supplier corrective and preventive actions through completion. Suppliers may be provided with secure access to view only their specific NCMRs and Audit Findings, and record corresponding corrective actions.
  • Supplier Documentation – TrackWise can maintain or link to documentation of important specifications, including inspection plans, delivery windows and acceptance sampling for received items. Documentation stored in the document management portion of the system is fully accessible as required.

Benefits

  • Increase visibility to potential supplier problems by providing a global view to all quality issues and supplier scorecards.
  • Ensure compliance with industry regulations, GMPs, ISO standards, and others.
  • Eliminate high costs related to scrap, re-work, and delays caused by supplier quality issues.
  • Reduce supplier cost of quality by ensuring better systems for management and tracking of supplier quality programs.
  • Implement a holistic approach to your supplier quality management system by managing and tracking all supplier quality data in one centralized database.
  • Reduce repeat problems by improving the supplier investigation and root cause analysis processes.
  • Eliminate redundant and ineffective paper-based systems, hybrid, and legacy systems.
  • Improve quality trending and management reporting through integrated search tools, reporting functions, and management dashboards.
  • Streamline operations by integrating purchasing and inventory systems with your quality management system.
  • Eliminate the potential for lost information by electronically and securely managing all information in a scalable and reliable system.