Project Tracking and Action Items

Projects comprise an integral part of IT operations. Project teams spend a considerable amount of administrative effort gathering and reviewing information, strategizing next steps, and following up on commitments and open action items. Unfortunately, the most ambitious projects are often derailed by project delays caused by missing information, incomplete tasks, lack of communication, and missed requirements. Keeping any project on time and within budget involves an organized, structured framework that drives the efficient completion of tasks and action items to ensure milestones are met.

TrackWise IT Project Tracking and Action Item Tracking Solutions

TrackWise software enables companies to complete IT projects faster and more effectively by managing and tracking project commitments and action items. The system enables your Program Management Office (PMO) to monitor and report on projects related to upgrades, new hardware installations, software implementation, and others.

Unlike project management tools, which focus on planning and allocating resources and projecting timelines and costs, TrackWise provides your team with a collaborative work area to manage ad hoc tasks, meetings, decisions, and action items. TrackWise enables all project team members to access their work assignments and tasks from a user-friendly dashboard, while project managers can monitor overall status of commitments using integrated reports. Built-in notifications remind team members of upcoming due dates, and configurable escalation rules ensure that latent items are brought to the attention of management.

Challenge	TrackWise Solution
Increasing resource utilization and promoting collaboration	TrackWise relates workflow processes across multiple locations and project teams. Project team members can access current action item status, review project milestones, and update work performed.
Shortening project time lines and costs	TrackWise enables project teams to decrease time spent on administrative follow-up, repetitive meetings, and redundant project management tasks by providing real-time status on all project related action items.
Eliminating missing information	Each task and action item becomes an electronic record, saved in a centralized database, allowing users to view all relevant project information, including timelines, assignees, findings, recommendations, approvals, and more.
Enforcing timelines and accountability	Deadlines and milestones are clearly visible. Tasks and outstanding issues are automatically escalated and distributed to management.
Generating real-time, electronic status reports for management review	Powerful and fully-integrated reporting tools enable users to generate customizable reports based on any selected criteria.
Increasing visibility of open issues	Employees find information instantly by conducting ad hoc queries. Dashboards provide managers and users with an overview of outstanding assignments and issues.
Automating recurring tasks and action items	TrackWise 24/7 business rules engine provides the ability to automatically schedule recurring action items based on any pre-set schedule (e.g., daily, weekly, monthly, yearly).
Facilitating the change control process	TrackWise centralizes and automates the change control process by allowing authorized users to initiate change requests using the system's web-based interface. The system routes change records through the review, approval, implementation, and disposition process based on specific procedures and timetables.